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Home » Blog » Software » Windows Integrated Auth (SSO) fails in vCenter 6.0

Windows Integrated Auth (SSO) fails in vCenter 6.0

21/07/2015 by Myles Gray Leave a Comment

If you’ve just spun up a new vCenter 6.0 appliance, have joined it to the domain and added a new identity source but have found that your integrated windows auth (the handy checkbox you use for SSO) isn’t working with this error:

A General System error occurred: Cannot get user info

Then it’s because the nsswitch.conf file is missing the lsass parameter, to remedy this:

SSH as root to your vCenter server appliance.

Enable the local shell:

shell.set --enabled True
shell

Open the nsswitch.conf file:

vi /etc/nsswitch.conf

Find the line that specifies:

passwd: compat ato

And append lsass so it looks like this:

passwd: compat ato lsass

Write & exit the file then restart the vpxa service.

/etc/init.d/vmware-vpxd restart

You will now be able able to log into vCenter using SSO in both the web client and legacy client:

Windows integrated authentication vCenter 6.0

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Filed Under: Software Tagged With: authentication, sso, vcenter, vmware

About Myles Gray

Hi! I'm Myles, and I'm a Dev Advocate at VMware. Focused primarily on content generation, product enablement and feedback from customers and field to engineering.

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Myles Gray

Hi! I'm Myles, and I'm a Dev Advocate at VMware. Focused primarily on content generation, product enablement and feedback from customers and field to engineering. Read More…

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