If you’ve just spun up a new vCenter 6.0 appliance, have joined it to the domain and added a new identity source but have found that your integrated windows auth (the handy checkbox you use for SSO) isn’t working with this error:
A General System error occurred: Cannot get user info
Then it’s because the
nsswitch.conf file is missing the
lsass parameter, to remedy this:
root to your vCenter server appliance.
Enable the local shell:
shell.set --enabled True shell
Find the line that specifies:
passwd: compat ato
lsass so it looks like this:
passwd: compat ato lsass
Write & exit the file then restart the
You will now be able able to log into vCenter using SSO in both the web client and legacy client:
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